Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is taught to easily address all web hosting users’ inquiries and advise inquiries. Via our ticket system, you will be able to send your question and a support team member will get back to you within max an hour. In fact, practice has revealed that the standard reply time is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any query you could have regarding PDPS Internet’s solutions. We’ve got techs present constantly to give you guidance anytime needed. Feel free to use the ticketing system or post an email at any time, or pick–up the telephone or use the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • PDPS Internet’s Control Panel offers a thorough knowledge base that’s incorporated into all sections. In each section, you’ll find a Help control key that will load for you a list of step–by–step guides on how to work with a specific option or perform a specific action. Also, we have prepared information video clips so you might get a better idea of the Control Panel’s interface.