Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Guarantee

  • Our group of qualified professionals will do their best to respond to your service requests in less than 1 hour. If, however, the situation you have experienced requires aid from our Admin =Department,= we are going to forward the ticket to the technician on duty and will post a comment to notify you.

  • Top quality support service

  • Top–quality Technical Help Service

  • We offer 24x7 customer support by using a ultra–fast ticket application built into your Control Panel. You’ll be able to e–mail us at any time about any of the software applications that come pre–configured on the virtual server, which include the desired OS, the server management panel and our in–house produced Site Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A comprehensive and constantly updated collection of articles is built into our in–house built Site Control Panel. It offers you quick tips on how to conduct all of the necessary website managing duties. The Help section offers exhaustive how–to articles and step–by–step video courses. You can open the Help zone by hitting the Help or Video buttons in the top right part of each Control Panel section.