Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You will find nearly all the answers to your questions in the intuitive Help section built into PDPS Internet’s Site Control Panel. It includes a comprehensive repository with commonly asked questions and exhaustive educational articles written by our competent client support staff.

  • Top quality support service
  • How–To Video Clips

  • If you would rather see how an action is fulfilled or how a problem is solved, instead of just reading about it, then take a look at our compilation of instructional video tutorials. They cover many different issues and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7–365 help desk support service and a sixty–minute ticket response guarantee. Our competent technicians will be online 24/7/365 to reply to your queries and to settle any issue that you might possibly run into. Simply submit a help request from the Help Center and we will get back to you in no time.