If your website hosting supplier supplies live chat support, you'll be able to talk to an agent live and find out helpful info or get an issue resolved in a very timely manner. The advantage of using chat instead of calling to talk with a live person is that you'll need just a computer with web access, so that you will not pay any fees when you're in a different country or state. What's more, it'll be a lot quicker to copy and paste information for instance domains, usernames or error messages in other words details that are sometimes hard to provide to the other side over the phone. The live chat is also a considerably quicker way to contact your web hosting provider's support crew as compared to using a ticketing system. What's more, in the event that some trouble requires some more time to be dealt with, you're able to do something different while you wait for support on the live chat, so you will not waste time - something that's not possible when you're on the telephone.

Live Chat Support in Web Hosting

We provide a live chat support service for all web hosting that we offer and we are able to assist you with almost everything in real time. In case you do not have an account with us yet, we'll give you more info about the plans to help you to pick the most appropriate package. In case you are a current customer, we're able to assist you with any billing or general matter as well as with multiple common technical problems, such as an e-mail address setup in a desktop e-mail client. If you cannot give us a call for whatever reason or you are in a country where we don't have a local telephone number, the live chat will be the best option to contact us. Needless to say, some issues require longer time to examine and test, therefore you'll have to open a support ticket to our technicians, however, we can save your time and assist you with numerous issues on the chat.

Live Chat Support in Semi-dedicated Servers

Using the live chat support service that we offer with all our semi-dedicated servers, you can get the replies for any questions you have or get numerous troubles resolved right away. The service is online every day, so that you can get in touch with a representative even on weekends and holidays. In case you are unsure which plan is better for your web sites or if our hi-tech cloud hosting platform covers some system requirements, you can come on the live chat before buying anything. If you are a current customer, you're able to receive more info about account settings, billing issues along with a number of common technical problems you may experience, for example when you cannot set up an email account in a client on your PC. The live chat will save you plenty of time no matter where you are or when you get in touch with us.