Service Uptime Guarantee in Web Hosting
All our web hosting plans include a 99.9% service uptime guarantee. We're able to reach that goal by using a groundbreaking cloud hosting platform in which every single service (files, emails, databases, and so on.) has its own set of servers. We do not run everything on a single web server as most companies do, so we have basically eliminated the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your web sites. If one server fails, the other ones inside the cluster will take over in order to provide continuous work of the Internet sites. To avoid infrastructural challenges, our web server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that visitors will be able to reach your internet sites no matter what. We also have a crew of qualified administrators monitoring the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server solutions, you're going to take advantage of a 99.9% service uptime and you can forget about any issues you may have experienced with other companies. Unlike the majority of hosting companies, we don't run everything on only one hosting server. As an alternative, every single part of the hosting service, such as the file storage, e-mails, databases, Control Panel, stats, etc., has its own clusters of web servers. If one machine fails, the others will take over, so your sites won't be affected. We also employ a cutting edge load-balancing platform that ensures the ideal performance of both our web servers and the internet sites accommodated on them. A number of different Internet providers and diesel-powered generators are our backup in the event of an infrastructural problem, while a group of expert admins, that's available 24/7, monitors the system in case of software difficulties. Through our semi-dedicated servers, your websites are going to be working no matter what.
Service Uptime Guarantee in VPS Servers
If you acquire a Virtual Private Server through us, we guarantee that the physical server your account is created on will be operational at least 99.9% of the time. While we are unable to control what you will do with your Virtual Private Server and what you install on it, we will make certain that the main server will work 24/7 with no disruptions. Our facilities have several Internet providers as well as backup power generators to ensure the uninterrupted work of all machines placed there. When there is a problem with any virtual server on the physical one, we have a group of skilled administrators to eliminate it in a very timely manner and to make sure that the other VPS server accounts within that server won't be affected. We use only new, thoroughly tested hardware components for all the servers in which new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% hosting server and network uptime guarantee and repairs and maintenance procedures are part of the other .01% of the time. We test out each and every server thoroughly before we hand it over to the customer and we employ new hardware components in order to avoid any probability of hardware troubles. Any unanticipated software problems are going to be resolved straight away by our system administrators as they keep tabs on all the hosting servers 24/7. To prevent infrastructural troubles, our data center facility in downtown Chicago uses powerful diesel backup generators, while the online connectivity to the machines is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your Internet sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper work of your websites.